What is Handicraft Seller?
Handicraft Seller is a platform dedicated to promoting and showcasing authentic Nepali handicrafts. We have been in the business since 1970, connecting skilled artisans with enthusiasts worldwide.
What kind of handicraft products do you offer?
At Handicraft Seller, we offer a diverse range of traditional Nepali handicraft products, including Buddhist statues, intricately carved wooden items, handwoven textiles, pottery, metalwork, jewelry, and much more. Each piece is a reflection of Nepal's rich cultural heritage and craftsmanship.
How do I place an order?
To place an order, simply browse our website and select the products you wish to purchase. Once you've made your selection, you can contact us directly via email at
[email protected]. Our team will guide you through the order process and answer any questions you may have.
Do you have an automated payment system?
No, we have deliberately chosen not to include an automated payment system on our website. We believe in providing personalized service and ensuring that your queries are addressed before any monetary transactions. Our team will assist you with payment options after you've placed your order.
What payment methods do you accept?
We currently accept payments through major credit cards, PayPal, and bank transfers. Our team will provide you with detailed payment instructions upon confirmation of your order.
What are the shipping options available?
We offer worldwide shipping for all our products. The shipping cost and delivery time may vary based on your location. Our team will provide you with shipping details and tracking information once your order is dispatched.
What if I receive a damaged or defective item?
We take utmost care in packaging and shipping our products to ensure they reach you in perfect condition. In the rare event that you receive a damaged or defective item, please contact us immediately with photographic evidence. We will arrange for a replacement or issue a refund as per our return policy.
Do you offer custom-made products?
Yes, we can accommodate custom orders for certain handicraft products. If you have specific requirements or design preferences, please reach out to us, and we will do our best to fulfill your request.
Can I cancel my order after placing it?
We understand that circumstances may change. If you wish to cancel your order, please notify us as soon as possible. However, if your order has already been shipped, we may not be able to cancel it. Please refer to our cancellation policy for more details.
How can I get in touch with your customer support?
If you have any questions, concerns, or feedback, you can reach our dedicated customer support team at
[email protected]. We strive to respond promptly and provide you with the assistance you need.
